Title: Benefits realisation management: systematic literature review

Authors: Leandro Pereira; Mariana Sempiterno; Carlos Jerónimo

Addresses: Business Research Unit – BRU-IUL, ISCTE – Instituto Universitário de Lisboa, Lisbon, 1649-026, Portugal ' WINNING LAB, Lisbon, 1750-149, Portugal ' WINNING LAB, Lisbon, 1750-149, Portugal

Abstract: Projects can bring value to organisations; however, most times organisations fail to fully realise all conceivable benefits. The purpose of benefits realisation management (BRM) is to help organisations achieve their strategic benefits through projects. Although BRM started focusing on IT projects, it is currently applied to many other areas. The impact of BRM practices on project success has been widely proved. A pioneering systematic literature review was used to identify BRM existing frameworks and establish how can they be effectively implemented in any organisation. Three main frameworks were identified, one based on the BRM lifecycle, another on the capabilities needed for benefits management, and finally, one looking at individual ICT benefits. An effective BRM implementation needs clearly defined benefits so they can be planned for and easily measured. A clear distribution of responsibilities and review of the benefits achieved after project conclusion was also identified as critical factors.

Keywords: BRM; benefits realisation management; project benefits; project management; systematic literature review; benefits management.

DOI: 10.1504/IJASM.2021.118070

International Journal of Agile Systems and Management, 2021 Vol.14 No.2, pp.333 - 351

Received: 02 Jan 2021
Accepted: 01 Feb 2021
Published online: 11 Oct 2021 *

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