Title: Do alliance capabilities matter in tourism dynamic capabilities development? An examination through agility and resilience lens

Authors: Santanu Mandal; Shri Vishnu; Maria Roshini

Addresses: Department of Business Analytics, GITAM Institute of Management, GITAM (Deemed-to be University), Rushikonda, Vishakhapatnam-530045, Andhra Pradesh, India ' Amrita School of Business, Amrita Vishwa Vidyapeetham, Ettimadai, Coimbatore, Tamil Nadu, 641112, India ' Amrita School of Business, Amrita Vishwa Vidyapeetham, Ettimadai, Coimbatore, Tamil Nadu, 641112, India

Abstract: While existing studies on tourism have undersigned various resources and capabilities instrumental in developing tourism supply chain (SC) agility (TAGL) and resilience (TREL), the importance of alliance capabilities are yet to be addressed. Sensing this gap, our study classified alliance capabilities as alliance management, learning and integrating capabilities and explored their role in TAGL and TREL development. Perceptual responses were collected from 122 hotel and tour managers and are analysed using structural equation modelling. Results suggest alliance management and learning as prominent enablers for TAGL. Also, they suggested alliance learning and integration as key enablers for TREL. Furthermore, the results suggested alliance learning capability as a key enabler for alliance management and integration capabilities. Implications for theory and managers were also provided. The study is the foremost to address the importance of alliance capabilities in the development of tourism SC agility and resilience.

Keywords: alliance; capability; tourism; agility; resilience; dynamic capability.

DOI: 10.1504/IJBEX.2021.119456

International Journal of Business Excellence, 2021 Vol.25 No.3, pp.370 - 390

Received: 15 Apr 2019
Accepted: 07 Sep 2019
Published online: 06 Dec 2021 *

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