Title: Community kitchen at GRKC: a soft HR intervention for employee delight

Authors: Shweta Jha; O.P. Khanduja

Addresses: Apeejay School of Management, New Delhi, India ' Apeejay School of Management, New Delhi, India

Abstract: Gobind Ram Kahan Chand (GRKC) is more than 200 years old family run business that started its operation in Lahore, then undivided India. It was known for Ayurvedic medicines, candies, biscuits, etc. in Lahore. Post-independence, the owners shifted to Delhi and started its operations here. The company entered into contract manufacturing ten years back. GRKC has its plants now in different parts of India like Madhya Pradesh, Haryana, West Bengal, Telangana, among others. The company started community kitchen at its Delhi plant around ten years ago to free its employees from the hassle of preparing their meals before coming for work. The community kitchen concept increased the opportunity for socialisation, camaraderie, and happiness at the workplace. Community kitchen, which started with an objective to augment employee delight, has resulted in employee retention in a big way.

Keywords: community kitchen; HR interventions; employee delight; employee retention; employee commitment.

DOI: 10.1504/IJTCS.2021.119655

International Journal of Teaching and Case Studies, 2021 Vol.12 No.4, pp.307 - 316

Received: 21 Jun 2021
Accepted: 20 Aug 2021
Published online: 13 Dec 2021 *

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