Title: Project management processes are important, but are stakeholders aligned correctly?

Authors: Hemant Sharma; Vikas Kirtani

Addresses: Amity Business School, Amity University, Haryana, India ' Amity Business School, Amity University, Haryana, India; Project Management Consultant, Gurgaon, Haryana, India

Abstract: This paper attempts to get a perspective on key stakeholders' thinking on processes and identify possible misalignment, which can have implications on project success. The study has identified that all stakeholders want closing processes to be structured and mandated. A gap in predisposition towards initiating processes between the contractor and other stakeholders is identified. Similarly, project manager's lower priority for monitoring processes can conflict with client's expectations. Stakeholder contractor has to review their initiating processes and project manager has to understand client's expectation on monitoring processes. Bridging these gaps can set a better relationship between stakeholders.

Keywords: project management processes; stakeholders; managing projects; project success.

DOI: 10.1504/IJICBM.2021.119735

International Journal of Indian Culture and Business Management, 2021 Vol.24 No.3, pp.331 - 349

Received: 03 Aug 2020
Accepted: 23 Sep 2020
Published online: 17 Dec 2021 *

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