Title: Design for sustainability on inclusive post-disaster recovery: gamification techniques for collecting survivors' experiences

Authors: Carlota Cubelos; Motoharu Onuki; Miguel Esteban

Addresses: Graduate Program in Sustainability Science – Global Leadership Initiative, Graduate School of Frontier Sciences, The University of Tokyo, 5-1-5 Kashiwanoha, Kashiwa City, 277-8563, Japan ' Graduate Program in Sustainability Science – Global Leadership Initiative, Graduate School of Frontier Sciences, The University of Tokyo, 5-1-5 Kashiwanoha, Kashiwa City, 277-8563, Japan ' Research Institute of Sustainable Future Society, Faculty of Civil and Environmental Engineering, Waseda University, 60-106, 3-4-1 Okubo, Shinjuku-ku, Tokyo 169-8555, Japan

Abstract: This paper introduces a research methodology to collect sensitive data when facing the creation of design for sustainability (DfS) approaches in the context of natural disasters. Through the gamification of interviews, the authors attempt to overcome interview fatigue (IF) symptoms presented by survivors of natural disasters. As a result, the research was able to establish the different necessities and barriers the elderly faced in the aftermath of the 2011 tsunami in Japan. The results indicated: a) the game created an environment where elderly survivors felt comfortable to share their experiences and thoughts; and b) it allowed them to think and discuss together their needs and strengths in order to propose solutions to improve future disaster resilience.

Keywords: sustainable design; social design; interdisciplinarity; design tools; user experience research; case study.

DOI: 10.1504/JDR.2021.121066

Journal of Design Research, 2021 Vol.19 No.1/2/3, pp.82 - 105

Received: 23 Jul 2020
Accepted: 23 Mar 2021
Published online: 23 Feb 2022 *

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