Title: The adoption of digital financial inclusion in developing countries: a systematic literature review

Authors: Deepesh Ranabhat; Narinder Verma; Devesh Kumar; Hotniar Siringoringo

Addresses: Faculty of Management Sciences and Liberal Arts, Shoolini University, Bajhol-173 229 (Himachal Pradesh), India ' Faculty of Management Sciences and Liberal Arts, Shoolini University, Bajhol-173 229 (Himachal Pradesh), India ' Shoolini University of Biotechnology and Management Sciences, Solan, Himachal Pradesh 173229, India ' Gunadarma University, Jalan Kenari No. 13, Jakarta Pusat 10430, Jakarta, Indonesia

Abstract: This paper aims to provide a systematic literature review on the adoption of digital financial inclusion in developing countries. A total number of 93 papers from Scopus database for the period of 2015 to 2020 were selected. The selection was done by using the inclusion and exclusion criteria based on PRISMA framework. Descriptive analysis, citation analysis, keyword co-occurrence analysis and variable analysis were conducted in this study. This review highlights that the studies were mainly conducted in Asia and the study related to adoption of digital financial inclusion has been growing in recent years. The study finds perceived ease of use and perceived usefulness are the frequently used independent variables which had positive impacts on the adoption of digital financial inclusion. This paper contributes to understanding of the existing research on adoption of digital financial inclusion in developing countries and also to find the research gaps for further research.

Keywords: digital financial inclusion; technology adoption; developing countries; digital banking; PRISMA; citation analysis.

DOI: 10.1504/IJEF.2022.122178

International Journal of Electronic Finance, 2022 Vol.11 No.2, pp.117 - 142

Received: 22 Oct 2021
Accepted: 09 Nov 2021
Published online: 11 Apr 2022 *

Full-text access for editors Full-text access for subscribers Purchase this article Comment on this article