Title: Receptivity analysis of TPM among internal customers

Authors: V.R. Pramod, S.R. Devadasan, V.P. Jagathy Raj

Addresses: Department of Mechanical Engineering, N.S.S. College of Engineering, Palakkad, Kerala State, India. ' Department of Production Engineering, P.S.G. College of Technology, Coimbatore, Tamilnadu State, India. ' School of Management Studies, Cochin University of Science and Technology, Kochi, Kerala State, India

Abstract: Total Productive Maintenance (TPM) is a well-proven methodology for optimising the maintenance quality in the current industrial scenario. TPM being a company-wide activity demands total participation of all employees for its success. During the implementation stage, it has to face thorns of resistance to change. The influence of the cultural background of employees and the various organisational factors prevailing in the company play a vulnerable role in the implementation of TPM. This shows the necessity to have a receptivity analysis of TPM among the internal customers. TPM, being a Japanese concept, will have a lot of constraints while being implemented in an Indian industrial environment. Therefore during the implementation stage, a lot of modification has to be done on it. In a nutshell, this paper deals with the results of the receptivity analysis to TPM carried out in an Indian tyre manufacturing company.

Keywords: total productive maintenance; TPM implementation; employee participation; employee resistance; organisational factors; survey; receptivity analysis; India; Indian industrial environment; tyre manufacturing; resistance to change; culture.

DOI: 10.1504/IJTPM.2007.012241

International Journal of Technology, Policy and Management, 2007 Vol.7 No.1, pp.75 - 88

Published online: 31 Jan 2007 *

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