Title: The reliability of information systems in organisation as a source of competitive advantage

Authors: Katarzyna Tworek

Addresses: Faculty of Computer Science and Management, Wrocław University of Science and Technology, wyb. Wyspianskiego 27, 50-370 Wrocław, Poland

Abstract: The notion of information systems (IS) reliability in organisation is discussed in the paper. It is the relatively new concept, gaining importance due to the fact that nowadays almost every organisation (including production ones) is using some kind of IS and it is no longer enough to just use it in order to gain competitive advantage. Empirical verification of the model is based on the study conducted among 400 organisations operating in Poland. A statistical multidimensional correspondence analysis (MCA) was used in order to determine that the proposed set of variables building the model is comprehensive, complete and can be used for further analysis of the IS reliability in organisation.

Keywords: information system; reliability; organisation; empirical research.

DOI: 10.1504/EJIM.2022.124883

European Journal of International Management, 2022 Vol.18 No.2/3, pp.403 - 418

Received: 09 Jul 2018
Accepted: 27 Oct 2018
Published online: 15 Aug 2022 *

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