Title: Solving production bottleneck through developed define-measure-delegate-implement-control in solving production bottleneck

Authors: Muhammad Danish Mohamad Rosni; Mohd Norzaimi Che Ani; Ishak Abdul Azid; Shahrul Kamaruddin

Addresses: Section of Engineering, Malaysian Spanish Institute, Universiti Kuala Lumpur, 09000 Kulim, Kedah, Malaysia ' Section of Manufacturing, Malaysian Spanish Institute, Universiti Kuala Lumpur, 09000 Kulim, Kedah, Malaysia ' Section of Engineering, Malaysian Spanish Institute, Universiti Kuala Lumpur, 09000 Kulim, Kedah, Malaysia ' Department of Mechanical Engineering, Universiti Teknologi Petronas, 32610 Bandar Seri Iskandar, Perak, Malaysia

Abstract: This study focuses on the development of a define-measure-delegate-implement-control (DMDIC) framework to solve production bottleneck where this issue causing the productivity to drop. The plan-do-check-act (PDCA) and define-measure-analyse-improve-control (DMAIC) approaches have been successfully employed in solving production issues, however each approach has its limitation to certain aspects, for example, both approaches dealing either short- or long-term solution. The PDCA approach normally proposes a short-term solution that is faster in achieving a result. While the DMAIC approach can propose a long-term solution that can find the main causes of the drop in productivity. Thus, this study introduces a newly developed framework on handling short- and long-term solution to improve production bottleneck. Based on the simulation results using DMDIC approach, the production daily output had significantly improved from 264 to 304 units which had met customer daily demand. This result showed that the developed framework could improve productivity, thereby meeting customers' requirements.

Keywords: PDCA; DMAIC; DMDIC; unit per hour; UPH; productivity.

DOI: 10.1504/IJSSCA.2022.124972

International Journal of Six Sigma and Competitive Advantage, 2022 Vol.14 No.2, pp.209 - 226

Received: 05 May 2021
Accepted: 08 Aug 2021
Published online: 19 Aug 2022 *

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