Title: A prototype workflow MIS for supply chain management: architecture, implementation and business evaluation

Authors: Sarandis Mitropoulos; Konstantinos Giannakos; John Achlioptas; Christos Douligeris

Addresses: Department of Regional Development, Ionian University, Filofoson & Tzeveliki, Lefkada, 31100, Greece ' Department of Informatics, University of Piraeus, 80, Karaoli and Dimitriou Str, Piraeus, 18534, Greece ' Department of Informatics, University of Piraeus, 80, Karaoli and Dimitriou Str, Piraeus, 18534, Greece ' Department of Informatics, University of Piraeus, 80, Karaoli and Dimitriou Str, Piraeus, 18534, Greece

Abstract: The continuous evolution of the informatics and networking areas is fuelling the business environment to take advantage of a wide set of new technologies and tools. This paper highlights the business needs on supply chain networks and how information technology (IT) solutions can support them. After providing a state-of-the-art approach to the development of an effective and modern business management system, it introduces a prototype web-based application by providing its analysis and design, as well as its implementation details using various modern software architectural patterns such as the model-view-controller (MVC), the service-oriented architecture (SOA) and the web services (WSs). The abilities and usability of the proposed solution are presented through an operational demonstration. Finally, based on the balanced scorecard methodology, a system evaluation is performed that depicts the high applicability and significance of the proposed system.

Keywords: management information system; MIS; business management system; ERP; workflow management; service-oriented architecture; SOA; WS; model-view-controller; MVC; balanced scorecard; BSC; simulation; evaluation.

DOI: 10.1504/IJBIS.2022.126029

International Journal of Business Information Systems, 2022 Vol.41 No.1, pp.43 - 68

Received: 26 Jul 2019
Accepted: 17 Dec 2019
Published online: 10 Oct 2022 *

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