Title: Going beyond corporate social responsibility: possible new directions in tourism

Authors: Andrea Giampiccoli; Oliver Mtapuri

Addresses: Department of Hospitality and Tourism, Ritson Campus, Durban University of Technology, P.O. Box 1334, Durban, 4000, South Africa ' School of Built Environment and Development Studies, College of Humanities, Howard College, University of KwaZulu Natal, Private Bag X54001, Durban 4000, South Africa

Abstract: This paper advances a framework model within which CSR should work. The ambition was to broaden the conceptualisation of CSR but remaining open to new innovative ideas about CSR incentives. This paper is conceptual in nature. There are many CSR practices, approaches, and dimensions. This paper argues that for CSR to be effective, it needs collaboration integrated with inputs from all stakeholders for holistic results. This paper proposes that there is a need to go beyond a voluntary CSR, which is company/industry self-regulated and charity/philanthropic activity, but to embed CSR within industries undergirded by legally enforceable regulations. The main aim is to achieve structural changes in the tourism industry to ensure that CSR is not just a charity/philanthropic activity. This new approach intends to change the structure of CSR. A changed structure is a fundamental framework within which CSR should work.

Keywords: tourism; corporate social responsibility; CSR; community-based tourism; CBT; pro-poor tourism; PPT; sustainable tourism.

DOI: 10.1504/IJBGE.2022.126174

International Journal of Business Governance and Ethics, 2022 Vol.16 No.4, pp.481 - 495

Received: 02 Apr 2021
Accepted: 12 May 2021
Published online: 14 Oct 2022 *

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