Title: The effect of work commitment and competence on job satisfaction and employee performance of Bank Pembiayaan Rakyat Syariah Bhakti Sumekar

Authors: Moh. Hairul Wahyudi; Suwitho

Addresses: Sekolah Tinggi Ilmu Ekonomi Indonesia Surabaya, Jl. Menur Pumpungan No. 30, Menur Pumpungan, Kec. Sukolilo, Kota SBY, Jawa Timur 60118, Indonesia ' Sekolah Tinggi Ilmu Ekonomi Indonesia Surabaya, Jl. Menur Pumpungan No. 30, Menur Pumpungan, Kec. Sukolilo, Kota SBY, Jawa Timur 60118, Indonesia

Abstract: Human resources have become one of strategic issues of Islamic banking in Indonesia. The purpose of this study was to examine the effect of work commitment and competence on employee job satisfaction, the effect of work commitment and competence on employee performance and the effect of job satisfaction on the employees' performance of BPRS Bhakti Sumekar. The population in this study amounted to 239 employees of BPRS Bhakti Sumekar Sumenep East Java. A sample of 150 respondents data analysis technique is using the partial least square (PLS) method. The result of the study concludes that work commitment does not give significant effect on employee job satisfaction. Competence has a positive impact and significant on employee job satisfaction. Work commitment and competence have a positive impact and significant on employee performance. Job satisfaction has a positive impact and significant on employee performance.

Keywords: work commitment; competence; job satisfaction; employee performance.

DOI: 10.1504/IJPSPM.2022.126240

International Journal of Public Sector Performance Management, 2022 Vol.10 No.2/3, pp.377 - 395

Received: 13 May 2019
Accepted: 08 Mar 2020
Published online: 18 Oct 2022 *

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