Article: SECI model questionnaire validation for hospitality establishments Journal: International Journal of Technology Marketing (IJTMKT) 2022 Vol.16 No.4 pp.370 - 385 Abstract: Nonaka and Takeuchi, who have been broadly acknowledged as two of the most distinguished theorists in knowledge management, in their book <i>The Knowledge-Creating Company, How Japanese Companies Create the Dynamics of Innovation</i>, (1995), which was a benchmark for knowledge management, postulate that knowledge is perpetually conversed and develop through the stages of socialisation, externalisation, combination and internalisation, building the (SECI) model named by the acronym of the aforementioned four stages, which indicates the constant knowledge transformation, development, and transfer. Nevertheless, this model was developed through qualitative research and thus, no structured questionnaire was employed. The primary research objective and aim of this paper was to develop and validate the SECI model knowledge management questionnaire for quantitative research in the tourism sector (SMQ-T). For that reason, a survey was administered amongst a convenient sample of 365 employees in the tourism sector in Greece, with a questionnaire of 48 items. Methodologically, validation was performed using Cronbach's alpha test to check internal consistency and reliability, exploratory factor analysis (EFA) to verify the extracted factor and their loading, and finally confirmatory factor analysis (CFA). Inderscience Publishers - linking academia, business and industry through research

Title: SECI model questionnaire validation for hospitality establishments

Authors: Spyros Avdimiotis; Fotis Kilipiris; Andreanna Tragouda

Addresses: International Hellenic University, 14th km Thessaloniki, Nea Moudania 570 01, Greece ' International Hellenic University, 14th km Thessaloniki, Nea Moudania 570 01, Greece ' International Hellenic University, 14th km Thessaloniki, Nea Moudania 570 01, Greece

Abstract: Nonaka and Takeuchi, who have been broadly acknowledged as two of the most distinguished theorists in knowledge management, in their book The Knowledge-Creating Company, How Japanese Companies Create the Dynamics of Innovation, (1995), which was a benchmark for knowledge management, postulate that knowledge is perpetually conversed and develop through the stages of socialisation, externalisation, combination and internalisation, building the (SECI) model named by the acronym of the aforementioned four stages, which indicates the constant knowledge transformation, development, and transfer. Nevertheless, this model was developed through qualitative research and thus, no structured questionnaire was employed. The primary research objective and aim of this paper was to develop and validate the SECI model knowledge management questionnaire for quantitative research in the tourism sector (SMQ-T). For that reason, a survey was administered amongst a convenient sample of 365 employees in the tourism sector in Greece, with a questionnaire of 48 items. Methodologically, validation was performed using Cronbach's alpha test to check internal consistency and reliability, exploratory factor analysis (EFA) to verify the extracted factor and their loading, and finally confirmatory factor analysis (CFA).

Keywords: socialisation externalisation combination and internalisation; SECI model validation knowledge transfer hotel employees.

DOI: 10.1504/IJTMKT.2022.126274

International Journal of Technology Marketing, 2022 Vol.16 No.4, pp.370 - 385

Received: 31 Aug 2021
Accepted: 29 Dec 2021
Published online: 18 Oct 2022 *

Full-text access for editors Full-text access for subscribers Purchase this article Comment on this article

Title: SECI model questionnaire validation for hospitality establishments

Keep up-to-date