Article: The work-life balance and job satisfaction Journal: International Journal of Services and Operations Management (IJSOM) 2022 Vol.43 No.3 pp.401 - 420 Abstract: The promotion of an internal environment marked by a positive and stable context contributes to the employees' sense of belonging to the organisation. As such, it is increasingly important to enhance commitment and professional satisfaction, and at the same time, allowing their employees to achieve a balance between their professional and personal life. Using a quantitative study based on a survey sample of 262 workers, our findings reveal that the organisational environment positively affects job satisfaction. Furthermore, results indicate a strong relation between organisational engagement and employee satisfaction. However, no significant relationships were found between organisational commitment and between professional and personal life balance. It was also found that organisational commitment mediates the relation between the organisational environment and job satisfaction, but not the relation between organisational commitment and the balance between professional and personal. Inderscience Publishers - linking academia, business and industry through research

Title: The work-life balance and job satisfaction

Authors: Álvaro Dias; Carolina Feixeira; Leandro Pereira; Renato Lopes da Costa; Rui Gonçalves

Addresses: Universidade Lusófona de Humanidades e Tecnologias/TRIE, Campo Grande 376, 1749-024 Lisboa, Portugal; ISCTE – Instituto Universitário de Lisboa, 1649-026, Lisbon, Portugal ' ISG Business and Economics, Av. Mal. Craveiro Lopes 2A, 1700-284 Lisbon, Portugal ' WINNING Lab, ISCTE – Instituto Universitário de Lisboa, Lisbon, Portugal ' Business Research Unit – BRU-IUL, ISCTE – Instituto Universitário de Lisboa, 1649-026, Lisbon, Portugal ' ISCTE – Instituto Universitário de Lisboa, Lisbon, Portugal

Abstract: The promotion of an internal environment marked by a positive and stable context contributes to the employees' sense of belonging to the organisation. As such, it is increasingly important to enhance commitment and professional satisfaction, and at the same time, allowing their employees to achieve a balance between their professional and personal life. Using a quantitative study based on a survey sample of 262 workers, our findings reveal that the organisational environment positively affects job satisfaction. Furthermore, results indicate a strong relation between organisational engagement and employee satisfaction. However, no significant relationships were found between organisational commitment and between professional and personal life balance. It was also found that organisational commitment mediates the relation between the organisational environment and job satisfaction, but not the relation between organisational commitment and the balance between professional and personal.

Keywords: organisational commitment; organisational environment; work-life balance; job satisfaction.

DOI: 10.1504/IJSOM.2022.126981

International Journal of Services and Operations Management, 2022 Vol.43 No.3, pp.401 - 420

Received: 19 Sep 2020
Accepted: 11 Nov 2020
Published online: 16 Nov 2022 *

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Title: The work-life balance and job satisfaction

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