Title: Effect of IT integration on firm performance

Authors: Gaurav Abhishek Tigga; Ganesan Kannabiran; P. Sridevi

Addresses: Department of Management Studies, National Institute of Technology, Tiruchirappalli, Tamil Nadu – 620015, India ' Department of Management Studies, National Institute of Technology, Tiruchirappalli, Tamil Nadu – 620015, India ' Department of Management Studies, National Institute of Technology, Tiruchirappalli, Tamil Nadu – 620015, India

Abstract: IT integration complements the functional and operational processes, as well as helps the firm in the development of inimitable competitive advantage. The study examines the effect of ITI on supply chain integration, supplier flexibility and manufacturing flexibility; and their subsequent effects on firm performance. The extended resource-based view has been used as the theoretical perspective to develop the research model. A survey was carried out among the manufacturing industries in India. Structural equation modelling with the partial least squares algorithm was used to analyse the hypotheses proposed in the study. The results reported that ITI has a significant effect on SCI, manufacturing flexibility and SF and subsequently affects FP.

Keywords: IT integration; supply chain integration; supplier flexibility; manufacturing flexibility; firm performance.

DOI: 10.1504/IJBIDM.2023.127309

International Journal of Business Intelligence and Data Mining, 2023 Vol.22 No.1/2, pp.49 - 69

Received: 18 Jul 2021
Accepted: 26 Oct 2021
Published online: 30 Nov 2022 *