Title: Surveying motor vehicles office staff members' attitudes and behavioural intentions toward e-learning

Authors: Chih-Kai Chang; River Su

Addresses: Department of Information and Learning Technology, National University of Tainan, Tainan, Taiwan ' Department of Information and Learning Technology, National University of Tainan, Tainan, Taiwan

Abstract: The main purpose of this study was to use the concept of a three-tier technology use model (3-TUM) to design a questionnaire for measuring the use of the 'Taipei e-campus' and 'e-learning+' platforms by the motor vehicles office staff. This study explored the attitudes and behaviours of the motor vehicle office staff on an e-learning platform. The study found that e-learning had a number of positive effects on the participating staff members. The usefulness of one's e-learning perception had a positive impact on learner self-efficacy and system environmental function quality. The learner's behavioural intentions had a positive impact on their satisfaction with the system and perceived usefulness. Interactive learning and multimedia teaching had a positive impact on the e-learning effect and the functional quality of the system environment. The other effects and the functional quality of the system environment had no significant effect on the quality of the e-learning system.

Keywords: e-learning; electronic learning; three-tier use model; motor vehicles office; self-efficacy; behavioural intention.

DOI: 10.1504/EG.2023.127592

Electronic Government, an International Journal, 2023 Vol.19 No.1, pp.55 - 71

Received: 09 Jan 2020
Accepted: 02 May 2021
Published online: 12 Dec 2022 *