Title: Factors influencing adoption of cloud computing services in HEIs: a UTAUT approach based on students' perception

Authors: Gaurav Kabra; Vinit Ghosh; Yatish Joshi

Addresses: Operations and Supply Chain Management, National Institute of Industrial Engineering (NITIE), Mumbai, Maharashtra, India ' Goa Institute of Management, Poriem, Sattari, Goa, India ' School of Management Studies, Motilal Nehru National Institute of Technology Allahabad, Prayagraj, Uttar Pradesh, India

Abstract: The use of cloud computing services in higher education institutions (HEIs) is gaining momentum. From a stakeholder analysis perspective, this study aims to advance the understanding of students' intentions to adopt cloud technologies. By extending the unified theory of acceptance and use of technology (UTAUT) framework, we have tried to investigate the interplay and influence of students' cognitive factors in explaining their perception towards cloud adoption. The data sample consisted of 190 undergraduate students from Indian educational institutes. The findings revealed that social influence, performance expectancy and facilitating conditions are positively related to the attitude towards cloud adoption. Moreover, the positive effect of facilitating conditions on students' attitude is mediated by perceived trust. It was also found that performance expectancy of cloud-enabled learning mediates the effects of social influence on students' attitude towards the latest technology. The present study has profound implications on HEI's change management plans and can design ways for the seamless integration of learning functions using cloud technologies.

Keywords: cloud computing; higher education; technology; UTAUT; empirical research.

DOI: 10.1504/IJBIS.2023.128301

International Journal of Business Information Systems, 2023 Vol.42 No.1, pp.103 - 122

Received: 24 Dec 2019
Accepted: 08 Mar 2020
Published online: 17 Jan 2023 *