Title: Working memory and team-working in an emergency: the impact of response information systems

Authors: Md Rokonuzzaman; Md Borak Ali; Md Zafor Sadique; Bimal Kumar Pramanik

Addresses: Department of Management Studies, Bangabandhu Sheikh Mujibur Rahman Science and Technology University, Gopalganj-8100, Bangladesh ' Department of Marketing, University of Rajshahi, Rajshahi-6205, Bangladesh ' Department of Management Studies, University of Rajshahi, Rajshahi-6205, Bangladesh ' Department of Computer Science and Engineering, University of Rajshahi, Rajshahi-6205, Bangladesh

Abstract: How does the human's limitation of limited working memory affect team-working in an emergency? This study was aimed to explore the effects through the use of a response information system (RIS). A RIS was developed and tested through standard software test matrices. A quasi-experimental study was then conducted to obtain empirical data. A total of 200 members of the fire and civil defence (FSCD) divided into two groups participated in the study. IBM AMOS based structural equation modelling (SEM) approach was used to obtain the results. This research implies that, with the emerging complexity in urban living and high-impact disasters, it has become crucial for the emergency response and rescue authority to redesign the response services for better acquisition, dissemination, and utilisation of response information.

Keywords: emergency; team performance; response information systems.

DOI: 10.1504/IJEM.2023.129406

International Journal of Emergency Management, 2023 Vol.18 No.1, pp.68 - 105

Received: 01 Sep 2020
Accepted: 22 Oct 2021
Published online: 08 Mar 2023 *