Title: Legal issues of consumer privacy protection in the cloud computing environment: analytic study in GDPR, and USA legislations

Authors: Alaeldin Alkhasawneh; Fawaz A. Khasawneh

Addresses: Departement of Private Law, Yarmouk University, Jordan; Department of Private Law, UAEU University, Sheik Khalifa Bin Zayed St, Asharij – Abu Dhabi, United Arab Emirates ' Department of Software Engineering and IT, University of Quebec – ETS, 1100 Rue Notre-Dame Ouest, H3C 1K3, Montreal, QC, Canada

Abstract: Cloud computing services are considered among the most important services provided for companies due to the various benefits they confer. However, data privacy is a major concern for users, and laws covering this contain many contradictions and require improvement. This paper discusses the laws governing privacy issues in cloud computing, highlights missing components that could be added to laws, and proposes amendments to laws that may help create a better consumer experience, improved service, and increased protection for personal data. At the end of the paper, a set of recommendations is proposed for governments and private companies that would increase the responsibility held by cloud computing service providers in the event of failing to protect personal data from privacy invasion.

Keywords: consumer; privacy; cloud computing; legal protection.

DOI: 10.1504/IJCC.2023.129773

International Journal of Cloud Computing, 2023 Vol.12 No.1, pp.40 - 62

Received: 23 Apr 2019
Accepted: 03 May 2020
Published online: 27 Mar 2023 *