Title: Improvement of e-government in Ukraine based on the experience of developed countries

Authors: Igor Oliychenko; Maryna Ditkovska; Yuliia Shabardina; Oksana Lashuk; Vladimir Zhovtok

Addresses: Department of Management and Public Service, Chernihiv Polytechnic National University, 95 Shevchenko Str., 14035, Chernihiv, Ukraine ' Department of Management and Public Service, Chernihiv Polytechnic National University, 95 Shevchenko Str., 14035, Chernihiv, Ukraine ' Department of Management and Public Service, Chernihiv Polytechnic National University, 95 Shevchenko Str., 14035, Chernihiv, Ukraine ' Department of Public Administration and Organizations' Management, Chernihiv Polytechnic National University, 95 Shevchenko Str., 14035 Chernihiv, Ukraine ' Department of Management and Public Service, Chernihiv Polytechnic National University, 95 Shevchenko Str., 14035 Chernihiv, Ukraine

Abstract: This study aims to conduct a comparative analysis of e-government systems in developed countries and Ukraine and suggests ways to improve the Ukrainian e-government. Based on the study of scientific literature, reports of international organisations and government websites, we investigated the development of the main components of e-government in 12 countries. We have selected 3 European countries, such as the UK, France, and Estonia to compare with Ukraine. We also examined the relationship between the GDP of these countries and the development of e-government and e-democracy. The study provided an opportunity to identify optimal ways to improve the development of e-government in Ukraine and to propose such forms of cooperation between government and business as outsourcing and crowdsourcing.

Keywords: e-government; electronic services; e-democracy; electronic portals; outsourcing; crowdsourcing.

DOI: 10.1504/IJEG.2023.130175

International Journal of Electronic Governance, 2023 Vol.15 No.1, pp.4 - 34

Received: 11 Jun 2021
Accepted: 13 Jul 2022
Published online: 05 Apr 2023 *