Title: The determinants of continuance intention to use pandemic contact tracing apps: the case of COVID-19

Authors: Khaled Saleh Al-Omoush; Saad G. Yaseen

Addresses: Al-Zaytoonah University, Airport Rd., Amman, Jordan ' Al-Zaytoonah University, Airport Rd., Amman, Jordan

Abstract: This study examines the determinants of pandemic contact tracing apps adoption and explores their impact on the intention to continue use. Data were collected from a sample of 243 users from those who have downloaded and used the 'Aman' app, the Jordanian version of the contact tracing app, to combat the COVID-19. Smart-PLS structural equation modelling software was used to analyse data. The results reveal a significant role of performance expectancy, risk perception and social influence in the intention to continue using contact tracing apps in responding to coronavirus COVID-19. Furthermore, the results did not reveal a significant role of privacy concerns and facilitating conditions in the intention to continue using contact tracing apps. This study adds valuable insights to continued investigation on contact tracing apps adoption and use. The research model offers a practical paradigm that can be employed to develop effective contact tracing apps to combat global epidemic outbreaks.

Keywords: pandemic contact tracing apps; performance expectancy; risk perception; privacy; social influence; facilitating conditions; intention to continue using.

DOI: 10.1504/IJIPM.2023.130488

International Journal of Intellectual Property Management, 2023 Vol.13 No.2, pp.179 - 198

Received: 31 Jan 2022
Accepted: 28 Feb 2022
Published online: 21 Apr 2023 *