Title: Industry 4.0 and its impact on supply chain management: an overview

Authors: Manorama Maharana; Remya Lathabhavan

Addresses: Wells Fargo, Bangalore, India ' Indian Institute of Management Bodh Gaya, India

Abstract: Industry 4.0 envisions a global network of machines that operate autonomously in a smart factory to reduce manual labour and enhance efficiency in the supply chain system. The implementation of Industry 4.0 in supply chain management (SCM) would increase flexibility, quality standards and efficiency. The present study analyses the impact of Industry 4.0 technologies in SCM. For this purpose, a survey was conducted among 167 employees from various industries in India. The study found that most companies to which the respondents belonged have already fully or partially implemented Industry 4.0 technologies. The study described the various benefits and challenges of Industry 4.0 implementation. The study also showed the levels of impacts of various Industry 4.0 technologies on the SCM of different sectors and scales of companies.

Keywords: Industry 4.0; supply chain management; SCM; survey; Chi-square analysis; procurement; warehouse; logistics; fulfilment; aerospace; healthcare; automotive; electronics; radio frequency identification; RFID.

DOI: 10.1504/IJSEM.2023.131137

International Journal of Services, Economics and Management, 2023 Vol.14 No.2, pp.224 - 248

Received: 10 Oct 2021
Accepted: 01 Nov 2022
Published online: 31 May 2023 *

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