Title: Project management office manager's competences: systematic literature review

Authors: Yesica; Gregorian Jerahmeel; Mohammad Ichsan; Maharani Syahratu Kertapati; R. Brahma Aditya; Adji Pradana

Addresses: Management Department, BINUS Business School Undergraduate, Bina Nusantara University, Jl. Kyai H. Syahdan No. 9, Jakarta 11480, Indonesia ' Management Department, BINUS Business School Undergraduate, Bina Nusantara University, Jl. Kyai H. Syahdan No. 9, Jakarta 11480, Indonesia ' Management Department, BINUS Business School Undergraduate, Bina Nusantara University, Jl. Kyai H. Syahdan No. 9, Jakarta 11480, Indonesia ' Applied Science and Imagination Center (ASIC), Daya Dimensi Indonesia, Kawasan Mega Kuningan, Jakarta, Indonesia ' Applied Science and Imagination Center (ASIC), Daya Dimensi Indonesia, Kawasan Mega Kuningan, Jakarta, Indonesia ' Applied Science and Imagination Center (ASIC), Daya Dimensi Indonesia, Kawasan Mega Kuningan, Jakarta, Indonesia

Abstract: Facing increasingly fierce competition, companies need to manage multiple projects with PMO managers who excel and are successful in each of their projects. The PMO manager plays an essential role in the success of any ongoing project; one of the most important factors supporting the project's success is competence. Given the phenomenon in Indonesia, where projects continue to be active, and the need for PMOs continues to grow, skill development is necessary so that PMO manager can perform their duties effectively. Hence, this study aims to determine what competences are required for a PMO manager. This study uses a descriptive qualitative research methodology by combining the systematic literature review (SLR) method to identify competences for PMO managers, derived from 60 papers, and subject matter experts (SMEs) to classify the competences summarised match the competences with the PMO manager functions. This study found an extraction of 23 competence dimensions grouped into five core competences that can be used to develop a PMO manager's competence framework. It will be further developed as a competence development program in assessment and training.

Keywords: competence; managerial competence; PMO manager; PMO manager competence.

DOI: 10.1504/IJPOM.2023.131676

International Journal of Project Organisation and Management, 2023 Vol.15 No.2, pp.253 - 278

Received: 16 Aug 2021
Accepted: 06 Dec 2021
Published online: 26 Jun 2023 *

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