Title: Fostering employee well-being and organisational sustainability in hospitality industry during pandemic crisis: the moderating effect of COVID-19 event

Authors: Mohammad Ibrahim Kamel Sweiss; Mohammad Ali Yousef Yamin

Addresses: Industrial Management Department, Faculty of Business and Economics, Palestine Technical University-Kadoorie, Tulkarem, Palestine ' Department of Human Resources Management, College of Business, University of Jeddah, Jeddah, Saudi Arabia

Abstract: The outbreak of COVID-19 pandemic has shattered hospitality industry and raised fear among employees to lose their job. Therefore, this research develops an integrative research model to investigate factors which stimulate employee well-being and boost organisational sustainability. The integrative research model of this study comprises factors such as socially responsible HR practices, organisational trust, responsible leadership and strategic organisation climate to examine employee well-being. Moreover, the moderating effect of COVID-19 as an event between employee well-being and organisational sustainability. The research model is empirically examined with data set collected from hotel employees. Results indicate that collectively socially responsible HR practices, organisational trust, strategic organisation climate and responsible leadership have explained substantial variance R² 51.9% in employee well-being. Findings suggest that policy makers should pay attention on organisational trust, responsible leadership, COVID-19 as an event and socially responsible HR practices to boost employee well-being and organisational sustainability during COVID-19 pandemic.

Keywords: event system theory; EST; strategic organisation climate; employee well-being; socially responsible HR practices; organisational sustainability.

DOI: 10.1504/IJMCP.2023.131756

International Journal of Management Concepts and Philosophy, 2023 Vol.16 No.3, pp.243 - 265

Received: 31 Aug 2022
Accepted: 07 Sep 2022
Published online: 30 Jun 2023 *

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