Title: Artificial intelligence contribution to recruitment and selection

Authors: Renato Lopes da Costa; Bárbara Costa; Filipa Martinho; Leandro Pereira; Rui Gonçalves; Álvaro Dias

Addresses: Business Research Unit (BRU-IUL), ISCTE – Instituto Universitário de Lisboa, Lisbon, Portugal ' ISLA Santarém, Largo Cândido dos Reis, Santarém, 2000-241, Portugal ' ISLA Santarém, Largo Cândido dos Reis, Santarém, 2000-241, Portugal ' WINNING Lab, Business Research Unit (BRU), ISCTE – Instituto Universitário de Lisboa, Lisbon, Portugal ' PIAGET Almada, 2805-059 Almada, Portugal ' Universidade Lusófona de Humanidades e Tecnologias, Campo Grande 376, 1749-024, Lisboa; ISCTE, Cidade Universitária de Lisboa, Av. das Forças Armadas, 1649-026, Lisboa

Abstract: The current organisations are increasingly living in a technological and competitive context, and there is a need to implement new techniques, especially in the area of human resource management. Based on the use of a methodology focused on semi-structured interviews, applied to 19 experts in the area of intelligent systems and human resource management, it was possible to conclude that human resource management is in a phase of growth and learning, and that there is still a great reluctance towards artificial intelligence. However, many experts argue that the introduction of artificial intelligence is a natural process that will allow jobs to be always renewable.

Keywords: artificial intelligence; human resources; recruitment and selection.

DOI: 10.1504/IJMP.2023.132081

International Journal of Management Practice, 2023 Vol.16 No.4, pp.434 - 453

Received: 04 Sep 2021
Accepted: 19 Sep 2021
Published online: 11 Jul 2023 *

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