Title: Factors affecting students' continued usage intention for e-learning in higher education in Jordan: extending UTAUT with COVID-19 perceived risk

Authors: Ali Aljaafreh

Addresses: Department of Management Information Systems, Mutah University, Mutah, Al-Karak, 61710, Jordan

Abstract: The physical distancing recommendations issued by the World Health Organization (WHO), and the emergency laws and policies issued by the Jordanian government; have created the necessity of using information technology (IT) to provide contactless environment distance including e-payment, e-government, and distance learning. Therefore, the current research aims at identifying the factors affecting students' continued usage intention for e-learning including COVID-19 perceived risk, performance expectancy, effort expectancy, social influence, facilitating condition. The data was collected using an online survey from 441 respondents; however, 376 responses were valid for the statistical analysis. The valid data was analysed using SPSS and the findings revealed that all the independent constructs had a significant positive effect on students' continued usage intention for Microsoft Teams as an e-learning platform. The major contribution of this study is investigating the effect of COVID-19 perceived risk and confirming its positive relationship with continued usage intention.

Keywords: COVID-19 perceived risk; UTAUT; e-learning; continued usage intention; higher education; Jordan.

DOI: 10.1504/IJPSPM.2023.132243

International Journal of Public Sector Performance Management, 2023 Vol.12 No.1/2, pp.154 - 170

Received: 30 Oct 2020
Accepted: 17 Nov 2020
Published online: 14 Jul 2023 *

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