Title: Benefit realisation management: main barriers and drivers for practice

Authors: Tânia Patrício; Leandro Pereira; Álvaro Dias

Addresses: ISCTE Business School, ISCTE – Instituto Universitário de Lisboa, Avenida das Forças Armadas, 1649-026 Lisboa, Portugal ' ISCTE Business School, BRU-Business Research Unit, Avenida das Forças Armadas, 1649-026 Lisboa, Portugal ' ISCTE Business School, BRU-Business Research Unit, Avenida das Forças Armadas, 1649-026 Lisboa, Portugal

Abstract: In an increasingly competitive market, the importance of selecting and implementing the right projects for each organisation is crucial to ensure its performance. Benefits realisation management (BRM) emerges as an answer for organisations to be able to select and implement their projects and reap the benefits resulting from their execution. The main objective of this research is to understand the level of maturity of BRM in organisations and find out the main barriers and drivers of these practices. Through our study, we found that the focus of project managers is on the project's deliverables rather than on the benefits that are intended to be achieved, hypothesising that this is due to an apparent lack of communication between project stakeholders. Moreover, we were able to collect evidence that point to the existence of a lack of articulation between strategy, projects, and benefits that are intended to achieve.

Keywords: BRM; benefits realisation management; benefits; project management; benefits realisation management maturity.

DOI: 10.1504/IJASM.2023.132474

International Journal of Agile Systems and Management, 2023 Vol.16 No.3, pp.400 - 428

Received: 01 Sep 2022
Accepted: 04 Oct 2022
Published online: 21 Jul 2023 *

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