Title: The link between self-knowledge and job satisfaction

Authors: Leandro Pereira; André Salgado; Álvaro Dias; Renato Lopes da Costa; Carlos Jerónimo; José Pedro Santos

Addresses: ISCTE – Instituto Universitário de Lisboa, WINNING Lab, Lisbon, Portugal ' WINNING Lab, Lisbon, Portugal ' Universidade Lusófona de Humanidades e Tecnologias, ISCTE – Instituto Universitário de Lisboa, Lisbon, Portugal ' Business Research Unit – BRU-IUL, ISCTE – Instituto Universitário de Lisboa, Lisbon, Portugal ' WINNING LAB, Lisbon, Portugal ' WINNING LAB, Lisbon, Portugal

Abstract: Self-knowledge is a very prominent theme as it is one of the strong drivers for the skills acquisition and personal and professional evolution. In this paper, self-knowledge and its relationship with job satisfaction were investigated in a group of 16 top and middle managers of a management consulting company by applying a 3,600 methodology through application of questionnaires. To quantify self-knowledge, it was measured using the Euclidean distance between the answers of the questionnaires, thus measuring the dissimilarity answers between the collaborator and the respective sphere. The results indicate an association between self-knowledge and job satisfaction, and factors such as tolerance towards others, efficiency and ability to escalate critical problems to leadership are factors that can explain this relationship. This study opens possibilities for further studies and brings into practice evidence that organisations are responsible for providing enabling environments and tools in order to promote a culture of self-knowledge.

Keywords: self-knowledge; job satisfaction; 360° evaluation; Euclidean distance.

DOI: 10.1504/IJBEX.2023.132637

International Journal of Business Excellence, 2023 Vol.30 No.3, pp.318 - 348

Received: 29 Jul 2020
Accepted: 21 Aug 2020
Published online: 07 Aug 2023 *

Full-text access for editors Full-text access for subscribers Purchase this article Comment on this article