Title: The effects of mobile network performance and affordability on e-government development

Authors: Ibrahim Osman Adam; Muftawu Dzang Alhassan

Addresses: Department of Accounting, School of Business and Law, University for Development Studies, Ghana ' Department of Accounting, School of Business, SD Dombo University of Business and Integrated Development Studies, Wa, Ghana

Abstract: The increasing growth and use of information and communication technologies (ICTs) have enabled governments around the world to rely on electronic means to enhance participatory citizenship and governance. Despite the dominance of literature in e-government development research, very few studies have examined the role of mobile technology penetration on e-government development in general and the effects of mobile network performance and mobile phone affordability. This study explores e-government development at the global level by examining the effects of mobile network performance, mobile phone affordability and a country's regulatory environment. We relied on a model based on the technology-organisation-environment framework and data from 106 countries analysed using partial least squares-structural equation modelling (PLS-SEM). Our findings show that mobile network performance and mobile phone affordability are critical facilitators of e-government development. However, the moderating role of the regulatory environment was not supported. Outcomes from this study indicate the need for governments to consider the affordability of ICTs and the availability of mobile network performance to facilitate e-government development.

Keywords: mobile network performance; mobile affordability; e-government development; technology-organisation-environment framework; PLS-SEM.

DOI: 10.1504/EG.2023.134027

Electronic Government, an International Journal, 2023 Vol.19 No.6, pp.715 - 733

Received: 21 May 2021
Accepted: 31 Oct 2021
Published online: 10 Oct 2023 *

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