Title: The adaptability of tourism and hospitality supply chain management to manage COVID-19 crisis: Bangladesh perspective

Authors: Santus Kumar Deb; Bapon Chandra Kuri; Hiran Roy; Biplab Roy; Shohel Md. Nafi

Addresses: Department of Tourism and Hospitality Management, University of Dhaka, Dhaka-1000, Bangladesh ' Department of Tourism and Hospitality Management, Bangabandhu Sheikh Mujibur Rahman Science and Technology University, Gopalganj-8100, Bangladesh ' International School of Hospitality, Sports, and Tourism Management, Fairleigh Dickinson University, Vancouver Campus, Mailstop: V-CS1-01, 842 Cambie Street, Vancouver, BC, V6B 2P6, Canada ' Faculty of Business Studies, Department of Tourism and Hospitality Management, University of Dhaka, Dhaka-1000, Bangladesh ' Department of Tourism and Hospitality Management, Noakhali Science and Technology University, Noakhali-3814, Bangladesh

Abstract: The study aims to scrutinise the impact of COVID-19 crisis on supply chain of tourism and hospitality sector and provide guidelines to cope with similar types of crisis in future. To fulfil the aim, a qualitative research approach has been adapted where date was derived through focus group discussion which consisted of the academic expertise, and industry specialists who have the raw knowledge regarding the facts of COVID-19 that have influence on Tourism and Hospitality Supply chain. The results suggest that current situation is very vulnerable for tourism and hospitality industry and some of the major impacts are skilled staffs of the industry are changing their job and shifting to other industries, stakeholders are losing their revenues, price of the raw materials of food and beverage industry is increasing, airlines are losing their passengers and stopping their flights and tour operators and travel agencies fall short in selling their tour packages.

Keywords: bio-bubble; COVID-19; incentives; tourism supply chain; and vaccination.

DOI: 10.1504/IJASM.2023.134046

International Journal of Agile Systems and Management, 2023 Vol.16 No.4, pp.484 - 511

Received: 06 Oct 2021
Accepted: 17 Mar 2022
Published online: 10 Oct 2023 *

Full-text access for editors Full-text access for subscribers Purchase this article Comment on this article