Title: Quality education from the student's perspective: a qualitative study on two HEIs of Karachi

Authors: Syed Ghazanfer Inam; Shariq Ahmed; Zafar Iqbal

Addresses: Department of Management Sciences, Mohammad Ali Jinnah University, 22-E, Block 6, PECHS, Karachi-75400, Pakistan ' Department of Management Sciences, Mohammad Ali Jinnah University, 22-E, Block 6, PECHS, Karachi-75400, Pakistan ' Department of Management Sciences, Mohammad Ali Jinnah University, 22-E, Block 6, PECHS, Karachi-75400, Pakistan

Abstract: The purpose of this research is to identify quality assurance aspects of quality education and the learning process through an effective and efficient evaluation model in higher education institutes (HEIs). A conceptual model is being developed with the help of a literature review and focus group discussion performed by the group of students of two HEIs in Karachi, Pakistan. It can help to overcome the laps of quality assurance in higher education learning that can improve the educational quality in HEIs. This quality assurance model offers quality awareness for higher education institutes and assists in the execution of an improved quality education system. The outcome asks to improve the learning practice in higher educational institutes and facilitates the institutional management to be aware of how to enhance their quality education and the quality assurance methods by providing a congenial and collaborative environment to faculty members.

Keywords: quality education; student experience; quality management; learning management; higher education institutes; HEIs.

DOI: 10.1504/IJKL.2023.134099

International Journal of Knowledge and Learning, 2023 Vol.16 No.4, pp.354 - 373

Accepted: 23 May 2022
Published online: 11 Oct 2023 *

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