Title: Mobile banking a new banking model: an empirical investigation of financial innovation

Authors: Tarak Nath Sahu; Sudarshan Maity

Addresses: Department of Commerce, Vidyasagar University, Midnapore-721 102, West Bengal, India ' The Institute of Cost Accountants of India, 12, Sudder Street, Kolkata-700016, West Bengal, India

Abstract: In the present study, researchers conduct a detailed investigation of financial innovation of mobile banking due to technological innovation. The study covers from 2010-2011 to 2019-2020. A multiple regression model is used to identify the important factors that influence technology-based mobile banking transactions. The analysis reveals that mobile connection, literacy and GDP rate play a significant role in the growth of mobile banking transactions. Further, to investigate the role of mobile banking transactions on financial inclusion, researchers have run a bivariate regression analysis. The result shows that mobile banking transactions have a significant role on financial inclusion. The study also finds that public and private sector banks both play a significant role in implementing mobile banking. So, when physical branch mode banking is too costly, regulators and banks can stimulate the customers to use the mobile device as a mode of banking to achieve the target of financial inclusion.

Keywords: financial inclusion; mobile banking; innovation; technology.

DOI: 10.1504/IJBIR.2023.134652

International Journal of Business Innovation and Research, 2023 Vol.32 No.2, pp.188 - 206

Received: 03 Mar 2021
Accepted: 29 Apr 2021
Published online: 03 Nov 2023 *

Full-text access for editors Full-text access for subscribers Purchase this article Comment on this article