Title: Critical success factors for sustenance of mature phase of complex system: case study on Indian defence manufacturing

Authors: Dinesh Kumar Mishra; Nilesh Ware

Addresses: Defence Institute of Advanced Technology, Pune, Maharashtra, 411025, India ' Defence Institute of Advanced Technology, Pune, Maharashtra, 411025, India

Abstract: Complex products exhibit traits such as variety, a long-lifecycle, a difficult-to-verify design, strong target orientation, dynamic nature, a complex operational environment and state. Current product lifecycle management (PLM) systems place a greater emphasis on new product development and innovation. PLM is considered a combination of managerial, technological, and collaborative approaches, that aid in managing each phase of the product. The Indian defence industry, which is still in its infancy, has started manufacturing various complex defence systems as a result of its changing national policy. Some of these systems are in the mature phase, while others will shortly be in this phase. Complex systems have distinct challenges throughout their lifecycle. Using expert interviews and the DEMATEL technique, this study investigates critical aspects required for the prolonged mature phase of complex products. The study will help businesses and industries that use complex products with long usage lives.

Keywords: product lifecycle management; PLM; service-centred strategies; complex products; long usage life; DEMATEL technique; mature phase.

DOI: 10.1504/IJPLM.2023.135337

International Journal of Product Lifecycle Management, 2023 Vol.15 No.2, pp.178 - 199

Received: 26 Apr 2022
Received in revised form: 03 Apr 2023
Accepted: 22 Jun 2023
Published online: 05 Dec 2023 *

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