Title: Determining involvement HRM practices and benevolent HRM attributions' role in improving employees' engagement and reducing stress in sales-centric organisations

Authors: Muddasar Ghani Khwaja; Athar Hameed; Umer Zaman

Addresses: Department of Business, School of Justice, Security and Sustainability, Staffordshire University, UK ' School of Business and Economics, Westminster International University in Tashkent, Uzbekistan ' Endicott College of International Studies (ECIS), Woosong University, Korea

Abstract: Workplace stress has been characterised as a global occupational phenomenon that causes adverse organisational outcomes; including serious employee's illnesses and phenomenal productivity loss per annum. Human resource management (HRM) has always thrived to induce predefined work practices that support employee wellbeing in the organisations. The present study provides a framework on how HRM practices can augment employee wellbeing by reducing their stress levels. Involvement HRM practices and benevolent HRM attributions are portrayed to enhance employee gratitude, which in return results in alleviating employee stress and improving employee engagement levels. The data was collected from 298 respondents using survey questionnaire. Proportionate stratified random sampling was deployed and structural equation modelling (SEM) was executed for the determination of causal relationship among constructs. Results affirmed established theoretical foundations as strong causality existed among the constructs. The study provides HR practitioners a pathway of optimising organisational productivity and employee wellbeing.

Keywords: involvement HRM practices; gratitude; employee stress; human resource management; HRM attributions; engagement; structural equation modelling; SEM.

DOI: 10.1504/IJKL.2024.135389

International Journal of Knowledge and Learning, 2024 Vol.17 No.1, pp.1 - 15

Received: 06 Jul 2021
Accepted: 05 Nov 2022
Published online: 08 Dec 2023 *

Full-text access for editors Full-text access for subscribers Purchase this article Comment on this article