Title: An innovative model on intention to adopt cloud-based ERP among SMEs

Authors: Aveek Basu; Sraboni Dutta; Rohini Jha

Addresses: Birla Institute of Technology, Mesra, India ' Department of Management, J.D. Birla Institute, Kolkata, India ' Department of Management, Birla Institute of Technology, Mesra, India

Abstract: Enterprise resource planning (ERP) is an integrated suite of business application which ensures end to end delivery of all operational processes effectively and efficiently. Cloud ERP has recently gained significant impetus with the advent of cloud technology and organisations are showing substantial interests due to various advantages. End user acceptance plays a significant role in successful implementation of ERP systems and is a key factor in cloud ERP adoption by SMEs. Several studies are performed on ERP models which are dealing with acceptance. However, each model has some limitations and the current research on Indian SMEs deals with a hybrid framework which considers vital constructs of established models. The research work strives to explore the predictors of cloud ERP adoption. The findings will provide guidelines to SMEs of developing economies planning to adopt cloud-based ERP and cloud vendors can ameliorate their business strategies as per adoption intricacies found in study.

Keywords: enterprise resource planning; cloud ERP; adoption intention; innovation; technology-organisation-environment; TOE; resistance; small and medium enterprises; SMEs.

DOI: 10.1504/IJIE.2024.135440

International Journal of Intelligent Enterprise, 2024 Vol.11 No.1, pp.33 - 56

Received: 07 Jul 2021
Accepted: 05 Apr 2022
Published online: 13 Dec 2023 *