Title: Technostress and users of emerging technologies in knowledge-based professions - an Indian outlook

Authors: M. Beulah Viji Christiana; M. Joseph Sasi Rajan

Addresses: Department of Management Studies, Panimalar Engineering College, Chennai, India ' Innova Solutions Inc., Chennai, India

Abstract: The world today has gone through a dramatic change due to heavy reliance on emerging technologies because of a knowledge based economy where knowledge-based professions abound beyond measure. Employees in knowledge-based professions rely heavily on knowledge as capital. And this heavy reliance has imposed on them a specific stress termed as technostress. This study throws light on the opinion of users of emerging technologies in knowledge-based professions in India. Descriptive research design is used and the sample size is 340. Disproportinate stratified random sampling technique is used. Both primary and secondary data are used in the study. A structured questionnaire based on the perceived stress scale (PSS) and work stress (WS) is used. Analysis is carried out with SPSS 27. The study reflected the fact that users in diversified professions have a sense of job satisfaction and commitment due to their exposure to emerging technologies.

Keywords: users; emerging technologies; knowledge; profession; technostress.

DOI: 10.1504/IJEB.2024.135639

International Journal of Electronic Business, 2024 Vol.19 No.1, pp.1 - 21

Received: 02 Dec 2022
Accepted: 18 Feb 2023
Published online: 20 Dec 2023 *