Title: Quantification system for key performance indicators of R&D projects pertaining to public sector

Authors: Priti Bakhshi; Manisha Shukla; Ajit Singh; Sudeep Ranjan Nayak

Addresses: Jaipuria Institute of Management Indore, Dakachya, Indore Dewas Highway, Near Shipra Dewas Naka, Indore 453771, India ' Jaipuria Institute of Management Indore, Dakachya, Indore Dewas Highway, Near Shipra Dewas Naka, Indore 453771, India ' DRDO Delhi, Timarpur Road, Delhi, India ' INMAS Delhi, Timarpur Road, Delhi, India

Abstract: It is difficult for research and development (R&D) organisations pertaining to the public sector, mainly defence, to get the desired output. To overcome this problem, an attempt is made to develop a quantification system for key performance indicators for R&D projects. An exhaustive discussion on issues in project management was done by interacting with 82 scientists and ten principal investigators; conducting a detailed survey from scientists to analyse the issues and probable parameters foe evaluation; analysing auditor's reports; analysing the performance of five years plan of R&D institute, etc. The developed flexi model has four heads - input, process, output and outcome. There are 11 key performance indicators (KPI) under these four heads and each KPI is again divided into few parameters for which weights can be customised. Rubrics are defined to give a rating to each parameter to ensure fair evaluation of R&D projects. The developed flexi-model is applicable for any R&D organisation for measuring the project's performance.

Keywords: R&D projects; project management; key performance indicators; KPIs; project evaluation; defence; performance management; project administration.

DOI: 10.1504/IJPSPM.2024.135820

International Journal of Public Sector Performance Management, 2024 Vol.13 No.1, pp.42 - 57

Received: 23 Mar 2020
Accepted: 28 Jul 2020
Published online: 08 Jan 2024 *

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