Title: The innovation ambidexterity enabled through business process performance and information systems strategy: an empirical study by strategy-as-practice perspective

Authors: Adilson Carlos Yoshikuni

Addresses: Mackenzie Presbyterian University, Rua da Consolação, 930, Consolação, São Paulo, 01302-907, Brazil

Abstract: A central question for researchers and practitioners is if and how business process performance (BPP) has an impact on ambidextrous innovation (AMI) enabled through information systems strategy (ISS). To address this question, this study draws on the strategy-as-practice perspective by using the partial least squares path modelling (PLS-PM) to analyse 856 Brazilian companies. The findings of the study suggest that ISS influences BPP sequentially to enhance AMI. The survey showed that this is more prevalent within the financial sector compared to agribusiness, service and manufacturing industries. Additionally, the results demonstrated that BPP mediates the relationship between ISS and AMI. The study assists, other researchers, and practitioners, to look beyond the direct effects of information technology investments and shift their attention to how ISS by strategy-as-practice perspective can enable BPP to enhance AMI.

Keywords: business process performance; BPP; information systems strategy; ISS; organisational innovativeness; exploitative innovation; EPI; explorative innovation; innovation ambidexterity; strategic planning; strategy-as-practice; SAS; strategy-making; strategy process.

DOI: 10.1504/IJBIR.2024.135939

International Journal of Business Innovation and Research, 2024 Vol.33 No.1, pp.118 - 136

Received: 16 Jan 2021
Accepted: 22 May 2021
Published online: 10 Jan 2024 *

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