Title: Effect of perceived supervisor support and social support on employees work engagement: how career optimism mediates the relationships

Authors: William Philip Wall

Addresses: Faculty of Business and Technology, Stamford International University, Bangkok, 10520, Thailand

Abstract: This empirical study examined the effect of perceived supervisor support (PSS) and social support (SS) on the employees work engagement (WE) in the energy sector of Thailand with a particular focus on mediating effect of career optimism (CO). The data was collected from 253 respondents working in the energy sector of Thailand. The results revealed that PSS has a positive and significant effect on WE (β = 0.109, p < 0.01), SS has a positive and significant effect on WE (β = 0.158, p < 0.01) and CO has a positive and significant effect on WE (β = 0.536, p < 0.01). As to the mediating effect of CO, the results indicated that CO is a significant mediator of the effect of PSS (β = 0.081, p < 0.01) and SS (β = 0.057, p < 0.01) on WE.

Keywords: supervisor support; social support; work engagement; career optimism; Thailand; perceived supervisor support; PSS; structural equation model; SEM.

DOI: 10.1504/IJSEM.2024.136061

International Journal of Services, Economics and Management, 2024 Vol.15 No.1, pp.19 - 33

Received: 20 Nov 2021
Accepted: 11 Aug 2022
Published online: 15 Jan 2024 *

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