Title: Successful stakeholder engagement in not-for-profit projects: a systematic literature review

Authors: Stephanie Lim; Samer Skaik

Addresses: Central Queensland University, 120 Spencer St., Melbourne Victoria 3000, Australia ' Central Queensland University, 120 Spencer St., Melbourne Victoria 3000, Australia

Abstract: This study explores available literature on successful stakeholder engagement (SE) in not-for-profit (NFP) projects and identifies evidence-based factors that can help achieve successful SE. Using a systematic literature review, a total of 34 records, published in the last decade, were identified and analysed. Common themes that emerged include the role of social media, role of public relations, significance of frameworks and barriers encountered. The study also identified key factors for SE, with supportive and skilled management being the most visible factor. Findings of this study can assist researchers understand gaps in this area, and NFP project practitioners for successful SE.

Keywords: not-for-profit; NFP; project management; stakeholder engagement; success factors.

DOI: 10.1504/IJPOM.2024.136266

International Journal of Project Organisation and Management, 2024 Vol.16 No.1, pp.1 - 21

Received: 09 Jul 2022
Accepted: 11 Jan 2023
Published online: 25 Jan 2024 *

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