Title: Effect of job satisfaction on organisational effectiveness of the IT sector

Authors: Reetu; Anshu Yadav; Kulbir Singh Redhu

Addresses: Amity College of Commerce and Finance, Amity University, Noida, Uttar Pradesh, India ' Amity Business School, Amity University, Noida, Uttar Pradesh, India ' C.R. Kisan College, Jind, Haryana, 126102, India

Abstract: The physical and psychological health of individuals working in the IT sector is adversely affected due to their hectic and stressful working schedules. Hence, the prime importance of the management is to understand the factors affecting physical health, mental wellbeing and satisfaction of employees and also enhance their satisfaction at the workplace. The present study focuses on the job satisfaction of employees working in the IT sector and its effect on organisation effectiveness. For this empirical study, data of 581 respondents from different IT companies in the capital region of India were analysed to assess the impact of job satisfaction on the organisational effectiveness. Working conditions, relation with supervisor and colleagues, organisation of work, career advancement, and decision-making enhances satisfaction of employees and satisfied employees contribute to organisational effectiveness.

Keywords: organisational effectiveness; job satisfaction; moderation; IT sector.

DOI: 10.1504/IJBIR.2024.136405

International Journal of Business Innovation and Research, 2024 Vol.33 No.2, pp.252 - 267

Received: 16 Dec 2020
Accepted: 17 Jun 2021
Published online: 01 Feb 2024 *

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