Title: The necessity of error management culture for employee satisfaction and innovation - introducing necessary condition analysis to error research

Authors: Philip Kardell

Addresses: University of Southern Denmark (SDU), Campusvej 55, 5230 Odense, Denmark

Abstract: This article applies the novel possibilities of necessary condition analysis in order to evaluate the relationship between employee satisfaction, innovation and error culture. Based on a sample of 165 respondents from Denmark and Germany, this article finds that an error management culture is a necessary condition for innovation and employee satisfaction. The findings suggest that a high degree of innovation requires a high level of error management culture, whereas a high degree of satisfaction only requires a low degree of error management culture. Adding a new method to this field, the article hopes to set a new baseline for further investigation into the relevance of error culture. This paper contributes theoretically, practically, and methodologically to the field of error research.

Keywords: error management; satisfaction; innovation; error culture; necessary condition analysis.

DOI: 10.1504/IJIL.2024.136467

International Journal of Innovation and Learning, 2024 Vol.35 No.2, pp.123 - 136

Received: 10 Sep 2022
Accepted: 05 Dec 2022
Published online: 02 Feb 2024 *

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