Title: Enhancing operational performance through supply chain integration: the mediating role of resilience capabilities under COVID-19 pandemic

Authors: Mahmoud Barakat; Ahmed Hussein Ali; Tarek Madkour; Ahmed Eid

Addresses: International Trade Department, College of International Transport and Logistics, Arab Academy for Science and Technology and Maritime Transport, Abu Qir, Alexandria, Egypt ' Logistics and Supply Chain Management Department, College of International Transport and Logistics, Arab Academy for Science and Technology and Maritime Transport, Abu Qir, Alexandria, Egypt ' International Trade Department, College of International Transport and Logistics, Arab Academy for Science and Technology and Maritime Transport, Abu Qir, Alexandria, Egypt ' Transport and Logistics Management Department, College of International Transport and Logistics, Arab Academy for Science and Technology and Maritime Transport, Abu Qir, Alexandria, Egypt

Abstract: Today's business environment is characterised by rapid market fluctuations because of COVID-19. Drawing on resources-based view and resilience theory, this research proposes a framework in which supply chain integration (SCI) (internal, supplier and customer integration) can be used to enhance operational performance (OP) through four resilience capabilities (flexibility, redundancy collaboration and visibility) under COVID-19. Structural equation modelling was used to investigate the relationships among the research variables using 468 questionnaires from SMEs in the Egyptian market. Results indicated that there is a lack of direct impact from SCI to OP, except for internal integration and cost performance. In addition, resilience capabilities can significantly mediate the relationship between SCI and OP. Testing the relationships among the research variables under COVID-19 conditions will help in extending the theories. In addition, this will offer in depth understanding of the interrelationships between supply chain integration, resilience and operational performance.

Keywords: operational performance; supply chain resilience; SCR; supply chain integration; SCI; environmental uncertainty.

DOI: 10.1504/IJLSM.2024.136486

International Journal of Logistics Systems and Management, 2024 Vol.47 No.2, pp.161 - 184

Received: 24 Jun 2021
Accepted: 01 Jul 2021
Published online: 05 Feb 2024 *

Full-text access for editors Full-text access for subscribers Purchase this article Comment on this article