Title: A conceptualisation of a framework for the determinants of team diversity on team performance

Authors: Mariam Bhatti

Addresses: Faculty of Business and Law, School of Management and Marketing, Taylors University, Lakeside Campus, Subang Jaya, Malaysia

Abstract: In an interdependent work setup, unity and team coordination among team members result in an effective team performance. The present study proposes a conceptual framework of diversified teamwork climate with cultural diversity, personality diversity, colloquialism diversity, and religious diversity and their influence on team performance. The role of leader-member and member-member exchange relationships are considered as the mediating variables and perceived organisational support as a moderating variable. The questionnaire items for the constructs of proposed framework are developed. The framework is synchronised with the supporting management theories. Understanding intercultural dynamics in an organisation helps team leaders to navigate cultural complexity and foster cooperation with team members which leads to minimise the production line downtime with quality work culture. The present study helps the team leader in dealing with the disputed circumstances to understand better to know which of the teams' characteristics influence the team performance.

Keywords: colloquialism diversity; religion diversity; multi-cultural team performance; workforce diversity.

DOI: 10.1504/IJWOE.2024.136605

International Journal of Work Organisation and Emotion, 2024 Vol.15 No.1, pp.76 - 100

Received: 17 Sep 2021
Accepted: 06 Aug 2022
Published online: 08 Feb 2024 *