Title: Impact of diversity management on organisational commitment: the mediating role of human resources management

Authors: Halil Zaim; Diana Maguire; Yavuz Keceli

Addresses: College of Business, Alfred University, 1 Saxon Drive, Alfred, NY 14802, USA ' College of Business, Alfred University, 1 Saxon Drive, Alfred, NY 14802, USA ' College of Business, Alfred University, 1 Saxon Drive, Alfred, NY 14802, USA

Abstract: Understanding the impact of diversity management on employees' organisational commitment offers organisational leaders' insights into how their activities impact employee satisfaction and turnover. How diversity management is coordinated through human resource performance management can also influence employee perception of organisational support, which in turn effects employee commitment. The research questions in the study are: To what degree does diversity management impact organisational commitment and to what degree does human resource management performance impact organisational commitment. Over 400 employees working in eighty-seven different companies in the services sector in Kuwait completed questionnaires with 38 questions on diversity management, human resource management performance, and organisational commitment. The findings suggest that diversity management has an indirect effect on organisational commitment and human resource management performance mediates this relationship. This study provides a significant contribution to existing literature on diversity management and organisational commitment.

Keywords: diversity management; organisational commitment; human resource management performance; HRMP; affective commitment; continuance commitment; normative commitment.

DOI: 10.1504/IJLIC.2024.137576

International Journal of Learning and Intellectual Capital, 2024 Vol.21 No.2, pp.175 - 201

Received: 20 Mar 2023
Accepted: 19 Jul 2023
Published online: 26 Mar 2024 *

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