Title: Performance measurement of Indian banking sector: a cross-section perspective

Authors: Supran Kumar; Surbhi Raina

Addresses: Faculty of Management, School of Business, Shri Mata Vaishno Devi University, Katra, J&K, India ' Faculty of Management, School of Business, Shri Mata Vaishno Devi University, Katra, J&K, India

Abstract: The objective of the paper is to examine the performance of banks operating in India on the basis of DEA methodology and CAMEL approach. An effectual sample of 44 banks operating in India, out of which 20 are the nationalised banks, 18 are the private sector banks and 6 are the SBI and its associates, is considered for the period. Using cross-section data, the study evaluated the level of underutilisations of public goods/resources and consequent poor technical efficiency and its components along with slack and radial movements for optimal efficiency. The role of slack and radial movements is equally critical for the efficient utilisation of resources. Poor performance and lower technical efficiency results into higher cost and higher price of services to the end customers. The study determines the slack and radial movements by identifying peers and targets for performance improvements with better diagnose and 360 degree review.

Keywords: technical efficiency; banking; CAMEL; data envelopment analysis; DEA; non-parametric model; managerial efficiency.

DOI: 10.1504/IJBG.2024.138633

International Journal of Business and Globalisation, 2024 Vol.37 No.2, pp.210 - 236

Received: 04 Apr 2020
Accepted: 19 Jul 2020
Published online: 22 May 2024 *

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