Title: A human-centric technological innovation system based on knowledge processes and human capital

Authors: Aymen A. Kayal

Addresses: Information Systems and Operations Management Department, KFUPM Business School, King Fahd University of Petroleum and Minerals (KFUPM), Dhahran, 31261, Kingdom of Saudi Arabia

Abstract: Technological innovation systems (TIS) focus on understanding the emergence of an innovation system around new technologies to support the development and diffusion of these technologies. People are crucial to the invention, dissemination, and application of knowledge. The key dynamics and interactions of human capital in the context of the demand for, development of, and dissemination of knowledge and innovations within TIS are still missing from the literature. This study created a macro-level human-centric TIS model based on three fundamental and interconnected knowledge processes: knowledge creation, knowledge diffusion, and knowledge demand. It then goes on to provide a qualitative literature-based description of the dynamic interactions of technology human capital (THC) within TIS's three knowledge processes. The study provides logical arguments for policymakers and practitioners to devote more effort, attention, and resources to THC development in an effort to advance a healthy and sustainable TIS that supports the notions of Society 5.0 and Industry 5.0.

Keywords: technological innovation system; technology human capital; knowledge processes; qualitative system dynamics.

DOI: 10.1504/IJTPM.2024.139436

International Journal of Technology, Policy and Management, 2024 Vol.24 No.3, pp.266 - 284

Received: 15 Jan 2023
Accepted: 17 Aug 2023
Published online: 02 Jul 2024 *

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