Title: A study on mental distress amidst COVID-19: a path to reboot and resilience

Authors: Ankita Saxena; Shashi Shekhar Gautam

Addresses: GLA University, Mathura-UP, India ' Hindustan College of Science and Technology, Mathura-UP, India

Abstract: The present research paper figures out numerous factors which affected the mental wellbeing of employees amidst the pandemic especially at the time of second wave of COVID-19. The current study is exploratory in nature where various professionals working in organised sector of India completed an online survey from 3rd of April 2021 to 6th of June 2021. Total 403 participants completed the survey. Based on the primary data, the factors affecting mental wellbeing have been determined namely social isolation, job and future uncertainty, financial uncertainty, threat of infection and death rate, burnout due to official work and emotional factors during COVID. Further, in order to reboot the workforce morale and enthusiasm post COVID, the researchers proposed a theoretical model of resilience having three elements namely empathy, addressing mental health problems and developing positive aspects of work and strengths of workforce.

Keywords: burnout; COVID-19; mental well-being; employee resilience; employee-centric approach.

DOI: 10.1504/IJKL.2024.139550

International Journal of Knowledge and Learning, 2024 Vol.17 No.4, pp.378 - 395

Received: 20 Aug 2021
Accepted: 05 Nov 2022
Published online: 04 Jul 2024 *

Full-text access for editors Full-text access for subscribers Purchase this article Comment on this article