Open Access Article

Title: Mobile application that integrates challenge-based learning with a chatbot to encourage innovation in university students

Authors: Andrea Sofia Cornejo Paredes; Alexander Acuña Ramírez; Beatrice Cueva Medina; Aremi Isabel Paja Medina; José David Esquicha Tejada; José Alfredo Sulla-Torres

Addresses: Universidad Católica de Santa María, Urb. San José s/n Umacollo, Arequipa, Perú ' Universidad Católica de Santa María, Urb. San José s/n Umacollo, Arequipa, Perú ' Universidad Católica de Santa María, Urb. San José s/n Umacollo, Arequipa, Perú ' Universidad Católica de Santa María, Urb. San José s/n Umacollo, Arequipa, Perú ' Universidad Católica de Santa María, Urb. San José s/n Umacollo, Arequipa, Perú ' Universidad Católica de Santa María, Urb. San José s/n Umacollo, Arequipa, Perú

Abstract: Learning by putting our knowledge into practice is one of the best ways to impact our learning positively; where students or university graduates can put their knowledge into practice, gaining more experience and confidence to face the world of work, this can be achieved through a challenge-based methodology supported by intelligent technologies such as chatbots integrated into a mobile application. The objective is to create a mobile application using a personalised chatbot based on challenges to support students' development. The proposal allows the creation of an ecosystem between universities, companies, and students. For the development of the mobile app, the agile scrum methodology was used together with lean startup for the workflow of the development group. The results show that it was possible to develop a mobile application that integrates learning based on challenges with a chatbot to encourage innovation in university students in an acceptable way, which was validated in terms of usability with the Brooke system usability scale (SUS) instrument, in 83% and with the ISO 9126 software quality tests with a real value of 79. Therefore, it is concluded that developing a mobile application that integrates challenge-based learning fosters innovation in university students.

Keywords: challenge-based learning; methodology; innovation; mobile application; chatbot; scrum.

DOI: 10.1504/IJMLO.2024.139718

International Journal of Mobile Learning and Organisation, 2024 Vol.18 No.3, pp.363 - 380

Received: 13 Dec 2022
Accepted: 19 Apr 2023

Published online: 05 Jul 2024 *