Title: Exploring the impact of hybrid work model on employee productivity among IT professionals: the mediating role of employee engagement

Authors: A. Rajeswari; Pulidindi Venugopal

Addresses: VIT Business School, Vellore Institute of Technology, Vellore – 632014, Tamil Nadu, India ' VIT Business School, Vellore Institute of Technology, Vellore – 632014, Tamil Nadu, India

Abstract: The hybrid work model that combines remote and onsite work has grown in popularity in recent ages due to technological improvements and shifting work preferences. This paper aspires to analyse the mediating effect of employee engagement (EE) in the relationship between hybrid work model (HWM) and employee productivity (EP). Data were collected from 345 IT professionals employed in corporate companies. The association between the constructs were examined using PLS-SEM. From the study, it is disclosed that there is a positive association between HWM and EP. Also, the construct EE mediates the linkage between the two variables. The results indicate that hybrid model is a promising approach that can benefit both employees and organisations if implemented thoughtfully and can buffer productivity through engaging employees in the organisation. The study extends its novelty by analysing EE and EP in a hybrid work context where meagre empirical studies were conducted so far.

Keywords: hybrid work model; HWM; employee productivity; employee engagement; new normal; flexibility; blended work arrangement.

DOI: 10.1504/IJPMB.2024.139970

International Journal of Process Management and Benchmarking, 2024 Vol.17 No.4, pp.423 - 443

Received: 26 Apr 2023
Accepted: 07 May 2023
Published online: 15 Jul 2024 *

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